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Returns Policy page

Returns Policy

Returns:

Having previously been shop owners we try and keep the returns process as pain free as possible. We try our very best to process all returns within 48 hours upon their arrival. We have recently added a whole department for broken LCD’s / Returns, which has greatly improved efficiency and communication with the customer.
Before sending your returns to us please fill out the below form that will come to us directly before sending your returns so we can keep an eye on them when they are delivered.

  • MM slash DD slash YYYY
Return Address: Unit 12, Isis Trading Estate, Swindon, SN1 2PG, GB

Please note if you have more than 15 items we can arrange free collection via DPD if you are based in England, Scotland and Wales. Please call the office or email enquiries@phonepartsexpress.com to arrange a collection.